fbpx

POLICIES, TRUST & SAFETY

What you need to know before your Texas Hill Country getaway.

Your Safety is Paramount

At Ranch 3232, our hosts strive to deliver an exceptional Texas Hill Country experience. The great outdoors awaits the moment you step outside your cabin, tent, or RV, and in order to preserve the wholesome nature of that experience we place a high priority on safety and security. Please review these policies before booking your accommodations with us.

1. Requirements to Book Lodging at Ranch 3232

Thank you for considering Ranch 3232 for your next getaway to the Texas Hill Country. Before you book accommodations directly with us, please be aware of the following requirements. In the interest of our hosts being able to contact you as well as for safety of other guests, you will need to provide some basic information in order to book a reservation.

This includes: 

  • Full guest name of the person booking the reservation
  • Number of guests you intend to have
  • Email address
  • Phone number
  • Country of residence
  • Payment information
  • Government-issued ID with photo (at time of check-in)
  • Agreement with our House Rules.
 

2. Stay Aware of the Weather

Before traveling to Ranch 3232, check the current and forecasted weather conditions, then prepare, pack, and travel accordingly. Since our campground is located in the heart of the Texas Hill Country, the area can be subject to rapidly changing weather conditions. Sunscreen, wet weather gear, and first aid kits are always recommended.

Also, be sure to always have a smartphone or other mobile device handy so you have ready access to weather alerts and forecast information.

 

3. Campground Safety and Security

At Ranch 3232, your safety and the safety of other guests is our primary concern. We ask that you respect the rights of other guests and refrain from endangering or threatening anyone.

3.1 Causing Harm to Self and Others

All guests are prohibited from engaging in physical assault, sexual assault, sexual abuse, sexual harassment, robbery, human trafficking, domestic violence, and any other acts of violence.

3.2 Preventing Hazards and Fires

Discharging of firearms is prohibited, and you should keep all guns and other weapons fully secured at all times. 

While pets are welcome, dangerous animals are prohibited to ensure the safety of all guests.

Fires can easily ignite, particularly during periods of drought. As such, smoking is prohibited at all times. Furthermore, be extremely careful when making campfires and using our BBQ grills to prevent the ignition of wildfires.

3.3 Theft and Vandalism

We take pride in our campground, and ask that you refrain from acts of vandalism and theft. This also extends to the property and vehicles of other guests.

3.4 Law Enforcement Engagement

As part of our commitment to safety, we will work with local, state, and federal law enforcement agencies as appropriate to help maintain safety in the campground.

 

4. Fairness and Respect

The Ranch 3232 hosts believe in fairness, diversity, and respect for others. We ask all guests strive to incorporate these beliefs during their stay.

4.1 Hate Speech and Discrimination

We ask you always treat others with respect throughout the campground. As such, you should not treat others differently during these interactions based on their race, ethnicity, national origin, religious affiliation, sexual orientation, sex, gender, gender identity, disability, or serious diseases. Additionally, you should always avoid insulting others on these bases.

4.2 Harassment and Bullying

Engaging in harassing, bullying, or shaming other guests is prohibited. 

4.3 Respect for the Community and Environment

Ranch 3232 has a number of common areas that may be shared by all guests, including our bathhouse, community kitchen, picnic area, and community firepit. Please strive to leave these common areas as you found them, by picking up your trash and disposing of it in the available receptacles.

If you elect to bring your pet, please be sure to clean up after them. We have pet waste bags available for your usage.

As you meander around our trails, we ask you take only photographs or videos, leave only footprints, and carry back any trash.